Shipping Protection
Shipping
We kindly request that you allow us 1-3 business days to process your order before it can be shipped out. It's important to note that this processing time is separate from the shipping time. Therefore, the total time it will take for you to receive your order will be the .processing time plus the shipping time
Additionally, please be aware that we ship orders exclusively on business days (Monday through Friday). Any orders placed over the weekend or during public holidays will be .processed on the following business day
Shipping time 6-9 Business day Worldwide
When you place an order with Pipify, we partner with reliable courier companies to ensure that your order is delivered to you on time and in good condition. Once your order has been shipped, we will send you a shipping confirmation email that contains a .tracking link. You can use this link to track the delivery of your package
Return Policy
we are committed to providing you with high-quality products and exceptional customer service. We want you to be completely satisfied with your purchase, and we offer a 30-day guarantee to ensure your happiness. If you are not satisfied with your purchase (for any reason, please contact us at (Store email
Cancellation Policy
Please note that any changes or cancellations to an order must be made within 24 hours of placing the order. After this timeframe, we may not be able to accommodate your request as the order will have already entered the processing phase. If you do cancel .your order within 24 hours, we will process your refund within 10 business days
Returns and Refunds
We offer a 30-day return policy for unused items that are returned in their original packaging. However, we do not issue refunds for items that have been used, worn, or damaged through normal use or misuse. If you return an item that is not approved by our team, without a valid reason, or is outside of the 30-day window, we reserve the right to .charge a restocking fee of up to 25% of the purchase price
To initiate a return, please email us at (Store email) within 30 days of delivery and provide your order number and reason for the return. All returns must be approved by our team before shipping the product back to us. Items must be returned in their original packaging and in unused condition. Please include your order number and shipping name in your return package to help us quickly process your return. Customers are responsible for return shipping costs, unless the item was damaged upon receipt. We do .not reimburse shipping costs
Upon receipt of your return, it may take up to 10 business days for us to inspect your item/s. After we confirm that all returned items are in good condition, please allow up to
40 business days from the date we confirm your refund to process. If you do not receive your refund after we have confirmed it has been processed and successfully refunded, .please contact your financial institution
We do not issue refunds for items that have been used, worn, or damaged through .normal use or misuse
Please note that customers are responsible for any fees associated with foreign .currency transactions or exchange rates
Damaged Items
We take great care in packaging our products to prevent damage during shipping. We consider an item damaged if it has a defect or if the product is physically broken. Damaged packaging that occurred during shipping such as dented boxes, etc. with a .product in good condition is not considered damage
If your item arrives damaged, please let us know within 48 hours of delivery. To report a damaged item, please email us at (Store email) and include a clear photo of the damage. We will determine if you are eligible for a replacement at no cost to you. We do not refund, replace, nor accept returns for items damaged through normal use, wear and .tear, or misuse
Shipping and Delivery
While we strive to deliver your order in a timely manner, we cannot be held responsible for any shipping or delivery delays that are outside of our control, including those caused by the courier, customs, or other factors and issues that may occur during shipping. If